Error Cause Solution
Alarm: Sensor error Temperature sensor in Danfoss Air unit or
Air Dial is defective.
Contact installer.
System continues to run, but with limited
functionality.
Alarm: Supply air
too cold
The supply air sensor has detected a sup-
ply temperature below +5°C and the unit
automatically stops to prevent unwanted
cooling of the building. This detection is
caused by negative pressure due to an ex-
ternal influence, e.g. a cooker hood with
direct exhaust.
Power cycle the unit to start it again. In-
vestigate which household appliance is
the cause of the alarm. Danfoss recom-
mends installing a pre-heating surface
or/and using household components with
air recirculation. For further details contact
your installer.
Alarm: Fireplace
stop activated
With Fireplace opt. activated: the unit has
stopped due to a risk of a negative pres-
sure.
The unit stops for 30 minutes, then all
temperatures are checked. If temperatures
are OK the units starts again. If not the unit
will cycle this process continuously until
all temperatures are in the right range.
A permanent solution could be installing a
pre-heating surface. Contact your installer
for further details.
Abnormally large
negative pressure
inside the house,
doors binding
Discharge air flow is larger than supply air
flow. Either balancing was not carried out
correctly during set-up of the system or
unit is in extreme defrost conditions (can
occur at outdoor temperatures < -12°C).
Imbalance of flow should be 4-10% in fa-
vour of discharge air, but if problems with
doors binding is permanent, contact in-
staller.
If problems only arises during extreme
winter condition, it is due to the integra-
ted defrost controller that reduces the
supply air (hence not a defect, but an ex-
pected, and very rare occurrence).
Condensation in
window frames
Air exchange is too low. Condensation oc-
curs when humidity is high and surface
temperatures are low, typically in bath-
rooms or utility rooms, where clothes are
drip drying (some condensation in bath-
rooms following a shower is normal, but
should disappear within half an hour).
Increase fan step (Manual mode) or
change to Demand mode or Programme
mode.
Set Autoboost On.
House tempera-
tures are too high
House thermostats are set too high. Turn down thermostats.
Bypass is disabled on ventilation system. Enable Bypass in Main menu > Bypass >
Auto bypass.
Noise from unit a-type unit: vibration noise may occur if
unit is mounted directly onto joists. Unit
should be mounted on a suitable plat-
form.
Check that unit is mounted on platform,
according to installation manual.
w-type unit: vibration noise may occur if
rubber spacers are not fitted between unit
and wall and/or if silicone strip is not fitted
onto wall bracket.
Check that rubber spacers and silicone
strip are fitted, according to installation
manual.
Defective fan bearings will produce a
‘grinding noise’.
If fan ball bearing is suspected to be de-
fective, contact installer.
User Guide Danfoss Air Units
Danfoss Heating Solutions VUEWA802
17
GB
.