STIEBEL ELTRON PEG 13-24 Operation Instruction

OPERATION AND INSTALLATION

OPERACIÓN E INSTALACIÓN

OBSLUHA A INSTALACE

OBSLUHA A INŠTALÁCIA

OBSŁUGA I INSTALACJA

ОБСЛУЖВАНЕ И ИНСТАЛИРАНЕ

Electronically controlled instantaneous water heater | Calentador instantáneo

electrónico | Elektronicky řízený průtokový ohřívač | Elektronicky riadený

prietokový ohrievač | Elektronicznie sterowany przepływowy ogrzewacz wody |

Електронно контролиран проточен бойлер

» PEG 13

» PEG 18

» PEG 21

» PEG 24

Made in Germany

2 | PEG 13-24 www.stiebel-eltron.com

CONTENTS | SPECIAL INFORMATION

SPECIAL INFORMATION

- The appliance may be used by children aged 3

and up and persons with reduced physical, sen-

sory or mental capabilities or a lack of experience

and know-how, provided that they are supervised

or they have been instructed on how to use the

appliance safely and have understood the result-

ing risks. Children must never play with the ap-

pliance. Children must never clean the appliance

or perform user maintenance unless they are

supervised.

- The tap can reach temperatures in excess of

60°C. There is a risk of scalding at outlet temper-

atures in excess of 43 °C.

- Ensure the appliance can be separated from the

power supply by an isolator that disconnects all

poles with at least 3mm contact separation.

- The speciﬁed voltage must match the mains

voltage.

- Connect the appliance to earth.

- Connect the appliance permanently to ﬁxed

wiring.

- Secure the appliance as described in chapter "In-

stallation/ Installation".

- Observe the maximum permissible pressure (see

chapter "Speciﬁcation/ Data table").

- The speciﬁc water resistivity of the mains water

supply must not be undershot (see chapter “In-

stallation / Speciﬁcation / Data table”).

- Drain the appliance as described in chapter "In-

stallation/ Maintenance/ Draining the appliance".

SPECIAL INFORMATION

OPERATION

1. General information ��3

1.1 Safety instructions �� 3

1.2 Other symbols in this documentation �� 3

1.3 Units of measurement �� 3

2. Safety �� 3

2.1 Intended use �� 3

2.2 General safety instructions �� 3

2.3 Test symbols �� 4

3. Appliance description ��4

4. Settings ��4

5. Cleaning, care and maintenance ��4

6. Troubleshooting ��4

INSTALLATION

7. Safety �� 5

7.1 General safety instructions �� 5

7.2 Instructions, standards and regulations �� 5

8. Appliance description ��5

8.1 Standard delivery �� 5

9. Preparations ��5

9.1 Installation site �� 5

9.2 Water installation �� 6

10. Installation ��6

10.1 Standard installation �� 6

10.2 Alternative installation options �� 9

10.3 Completing the installation �� 10

11. Commissioning �� 10

11.1 Initial start-up �� 10

11.2 Recommissioning �� 11

12. Shutdown �� 11

13. Troubleshooting �� 12

14. Maintenance �� 12

15. Speciﬁcation �� 13

15.1 Dimensions and connections �� 13

15.2 Wiring diagram �� 13

15.3 DHW output �� 13

15.4 Application areas/ conversion table �� 14

15.5 Pressure drop �� 14

15.6 Fault conditions �� 14

15.7 Details on energy consumption �� 14

15.8 Data table �� 14

GUARANTEE

ENVIRONMENT AND RECYCLING

OPERATION

General information

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 3

OPERATION

1. General information

The chapters "Special Information" and "Operation" are intended

for both the user and qualiﬁed contractors.

The chapter "Installation" is intended for qualiﬁed contractors.

Note

Read these instructions carefully before using the appli-

ance and retain them for future reference.

Pass on the instructions to any new user where appro-

priate.

1.1 Safety instructions

1.1.1 Structure of safety instructions

!

KEYWORD Type of risk

Here, possible consequences are listed that may result

from failure to observe the safety instructions.

 Steps to prevent the risk are listed.

1.1.2 Symbols, type of risk

Symbol Type of risk

Injury

Electrocution

Burns

(burns, scalding)

1.1.3 Keywords

KEYWORD Meaning

DANGER Failure to observe this information will result in serious

injury or death.

WARNING Failure to observe this information may result in serious

injury or death.

CAUTION Failure to observe this information may result in non-seri-

ous or minor injury.

1.2 Other symbols in this documentation

Note

General information is identiﬁed by the adjacent symbol.

 Read these texts carefully.

Symbol Meaning

Material losses

(appliance damage, consequential losses and environmen-

tal pollution)

Appliance disposal

 This symbol indicates that you have to do something. The ac-

tion you need to take is described step by step.

1.3 Units of measurement

Note

All measurements are given in mm unless stated oth-

erwise.

2. Safety

2.1 Intended use

This appliance is intended for domestic use. It can be used safely

by untrained persons. The appliance can also be used in a non-do-

mestic environment, e.g.in a small business, as long as it is used

in the same way.

This pressure appliance is designed to heat DHW. The appliance

can supply one or more draw-off points.

Any other use beyond that described shall be deemed inappropri-

ate. Observation of these instructions and of instructions for any

accessories used is also part of the correct use of this appliance.

2.2 General safety instructions

CAUTION Burns

During operation, the tap can reach temperatures in ex-

cess of 60 °C.

There is a risk of scalding at outlet temperatures in ex-

cess of 43 °C.

!

WARNING Injury

The appliance may be used by children aged3 and up and

persons with reduced physical, sensory or mental capa-

bilities or a lack of experience and know-how, provided

that they are supervised or they have been instructed on

how to use the appliance safely and have understood

the resulting risks. Children must never play with the

appliance. Children must never clean the appliance or

perform user maintenance unless they are supervised.

!

Material losses

The user should protect the appliance and its tap against

frost.

!

OPERATION

Appliance description

4 | PEG 13-24 www.stiebel-eltron.com

2.3 Test symbols

See type plate on the appliance.

3. Appliance description

You can adjust the DHW outlet temperature via the temperature

selector. From a ﬂow rate of approx. 3 l/min and above, the con-

trol unit regulates the correct output, subject to the temperature

setting and cold water temperature.

Heating system

The bare wire heating system has a pressure-tested plastic cas-

ing. The heating system is suitable for hard and soft water areas

and is largely insusceptible to scale build-up. This heating system

ensures rapid and efﬁcient DHW availability.

Note

The appliance is equipped with an air detector that large-

ly prevents damage to the heating system. If, during op-

eration, air is drawn into the appliance, the appliance

shuts down for one minute, thereby protecting the heat-

ing system.

4. Settings

The DHW outlet temperature can be adjusted in 2 stages.

1 2

D0000041611

1 Shower ( 42°C )

2 Kitchen sink ( 55°C )

 Click the output selector into the required position.

Note

If the outlet temperature is not sufﬁciently high when the

draw-off valve is fully open (kitchen sink) and the tem-

perature selector is set to maximum, then more water is

ﬂowing through the appliance than can be heated by the

heating system (appliance is at its output limit).

 Reduce the water volume at the draw-off valve.

Recommended setting for operation with a thermostatic valve

Set the temperature at the appliance to the maximum temperature

(kitchen sink).

Following an interruption to the water supply

!

Material losses

Following an interruption of the water supply the appli-

ance must be recommissioned by carrying out the follow-

ing steps, in order to prevent the destruction of the bare

wire heating system.

 Disconnect the appliance from the power supply by

removing the fuses/tripping the MCBs.

 Open the tap for one minute until the appliance and

its upstream cold water inlet line are free of air.

 Switch the mains power back ON again.

5. Cleaning, care and maintenance

 Never use abrasive or corrosive cleaning agents. A damp

cloth is sufﬁcient for cleaning the appliance.

 Check the taps regularly. Limescale deposits at the tap out-

lets can be removed using commercially available descaling

agents.

6. Troubleshooting

Problem Cause Remedy

The appliance will not

start despite the DHW

valve being fully open.

There is no power.

Check the fuses/MCBs in

your fuse box/distribu-

tion panel.

The flow rate is too low

for switching on the

heating output. The

aerator in the tap or the

shower head is scaled up

or contaminated.

Clean and/or descale the

aerator or shower head.

Required temperature

>45°C is not achieved.

The water supply has

been interrupted.

Vent the appliance and

the cold water inlet line

(see chapter "Settings").

The cold water inlet tem-

perature is >45°C.

Reduce the cold water

inlet temperature.

If you cannot remedy the fault, notify your qualiﬁed contractor.

To facilitate and speed up assistance, please provide the numbers

from the type plate (000000-0000-00000):

Nr.: 000000-0000-00000

D0000041614

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 5

INSTALLATION

Safety

INSTALLATION

7. Safety

Only a qualiﬁed contractor should carry out installation, commis-

sioning, maintenance and repair of the appliance.

7.1 General safety instructions

We guarantee trouble-free function and operational reliability only

if original accessories and spare parts intended for the appliance

are used.

!

Material losses

Observe the maximum inlet temperature. Higher tem-

peratures may damage the appliance. You can limit the

maximum inlet temperature by installing a central ther-

mostatic valve.

7.2 Instructions, standards and regulations

Note

Observe all applicable national and regional regulations

and instructions.

- The IP 25 (hoseproof) rating can only be ensured with a cor-

rectly ﬁtted cable grommet.

- The speciﬁc electrical resistance of the water must not fall

below that stated on the type plate. In a linked water net-

work, observe the lowest electrical water resistance (see

chapter "Speciﬁcation/ Application areas/ Conversion

table"). Your water supply utility will advise you of the specif-

ic electrical water resistance or conductivity.

8. Appliance description

8.1 Standard delivery

The following are delivered with the appliance:

- Wall mounting bracket

- Threaded stud for wall mounting

- Installation template

- 2 twin connectors (cold water with shut-off valve)

- Flat gaskets

- Cable grommet (power cable from above/ below)

- Screws/ rawl plugs for ﬁxing the back panel in the case of

water connection on ﬁnished walls

For appliance replacement:

- 2 tap extensions

9. Preparations

9.1 Installation site

!

Material losses

Install the appliance in a room free from the risk of frost.

 Always install the appliance vertically and near the draw-off

point.

The appliance is suitable for undersink and oversink installation.

Undersink installation

26�02�02�1345

1

2

1 Cold waterInlet

2 DHW outlet

Oversink installation

12

26�02�02�1344

1 Cold waterInlet

2 DHW outlet

Note

 Mount the appliance on the wall. The wall must have

a sufﬁcient load-bearing capacity.

6 | PEG 13-24 www.stiebel-eltron.com

INSTALLATION

Installation

9.2 Water installation

- Never operate with preheated water.

- No safety valve is required.

- Safety valves are not permissible in the DHW pipe.

 Flush the water line thoroughly.

 Ensure that the ﬂow rate for switching on the appliance is

achieved (see chapter "Speciﬁcation/ Data table", On). If the

ﬂow rate is not achieved, remove the ﬂow limiter (see chap-

ter "Installation/ Removing the ﬂow limiter").

 Increase the mains water pressure if the required ﬂow rate is

not achieved with the draw-off valve fully opened.

Taps/valves

Use appropriate pressure taps. Open vented taps are not per-

mitted.

Note

Never use the shut-off valve in the cold water inlet to

reduce the ﬂow rate. It is intended for shutting off the

appliance.

Permissible water line materials

- Cold water inlet pipe:

Pipes made from galvanised steel, stainless steel, copper or

plastic

- DHW outlet line:

Stainless steel pipe, copper pipe or plastic pipe

!

Material losses

If plastic pipework systems are used, take into account

the maximum inlet temperature and the maximum pres-

sure (see chapter "Speciﬁcation/ Data table").

Flexible water connection lines

 If the appliance is installed with ﬂexible water connection

lines, ensure that the bayonet ﬁttings of the pipe bends do

not become twisted inside the appliance.

 Secure the back panel at the bottom with two additional

screws.

10. Installation

10.1 Standard installation

- Electrical connection from above; installation on unﬁnished

walls

- Water connection on unﬁnished walls

For further installation options, see chapter "Alternative instal-

lation options":

- Electrical connection from below on unﬁnished walls

- Electrical connection on ﬁnished walls

- Connecting a load shedding relay

- Water installation on ﬁnished walls

- Water connection on unﬁnished walls for appliance

replacement

Opening the appliance

D0000041615

 Open the appliance by releasing the snap lock.

NT

T-

so

X1

26�02�02�0762

 Remove the back panel by pressing the two locking hooks

and pulling the base part of the back panel forwards.

Preparing the power cable

160

≥ 30

26�02�02�0887

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 7

INSTALLATION

Installation

Fitting the wall mounting bracket

26�02�02�0972

 Mark out the holes for drilling using the installation tem-

plate. If the appliance is to be installed with water connec-

tions on ﬁnished walls, also mark out the ﬁxing holes in the

lower part of the template.

 Drill the holes and secure the wall mounting bracket with

2screws and 2rawl plugs (screws and rawl plugs are not

part of the standard delivery).

 Fit the threaded stud provided.

 Fit the wall mounting bracket.

Fitting the cable grommet

26�02�02�0950

 Fit the cable grommet. For connecting cables >6mm², en-

large the hole in the cable grommet.

Making the water connection

!

Material losses

Carry out all water connection and installation work in

accordance with regulations.

26�02�02�0948

 Seal and insert the twin connectors.

!

Material losses

Never use the shut-off valve in the cold water inlet to

reduce the ﬂow rate.

Preparing the back panel

!

Material losses

If you break open the wrong knock-out in the back panel

by mistake, you must use a new back panel.

L

D0000041893

 Break out the cable grommet knock-out in the back panel.

Deburr any sharp edges with a ﬁle if necessary.

8 | PEG 13-24 www.stiebel-eltron.com

INSTALLATION

Installation

Installing the appliance

L

3

L3’

4

L2’

1

L1’

2

L

MV

NT C

T- soll

X1 1

D0000041894

 Push the back panel over the threaded stud and the cable

grommet. Pull the cable grommet by the locking hooks into

the back panel using pliers, until both locking hooks audibly

click into place.

 Remove the protective transport plugs from the water

connections.

 Press the back panel ﬁrmly into place and lock the ﬁxing tog-

gle by turning it clockwise through 90°.

D0000041925

 Screw the water connection pipes with ﬂat gaskets onto the

twin connectors.

!

Material losses

The strainer must be ﬁtted for the appliance to function.

 When replacing an appliance, check whether the

strainer is installed (see chapter "Maintenance").

Removing the ﬂow limiter

!

Material losses

If you use a thermostatic valve, the ﬂow limiter must not

be removed.

L1’

2

L

X11

26�02�02�0771

2

1

1 Plastic proﬁle washer

2 Flow limiter

 Remove the ﬂow limiter and reﬁt the plastic proﬁle washer.

Making the electrical connection

WARNING Electrocution

Carry out all electrical connection and installation work

in accordance with relevant regulations.

WARNING Electrocution

The connection to the power supply must be in the form

of a permanent connection in conjunction with the re-

movable cable grommet. Ensure the appliance can be

separated from the power supply by an isolator that dis-

connects all poles with at least 3mm contact separation.

WARNING Electrocution

Ensure that the appliance is earthed.

!

Material losses

Observe the type plate. The speciﬁed voltage must match

the mains voltage.

 Connect the power cable to the mains terminal (see chapter

"Speciﬁcation/ Wiring diagram").

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 9

INSTALLATION

Installation

Fitting the base part of the back panel

3

L

3’

4

L

2’

1

L

1’

2

L

NT C

T- sol

l

X11

26�02�02�1348

 Position the lower back panel on the main back panel and

click it into place.

 Align the mounted appliance by loosening the ﬁxing toggle,

aligning the power supply and back panel, and then re-tight-

ening the ﬁxing toggle. If the back panel is not ﬂush with the

wall, the appliance can be secured at the bottom with two

additional screws.

10.2 Alternative installation options

10.2.1 Electrical connection from below on unﬁnished walls

1

L1í

2

L

X11

26�02�02�0767

 Fit the cable grommet.

!

Material losses

If you break open the wrong knock-out in the back panel

by mistake, you must use a new back panel.

 Break out the cable grommet knock-out in the back panel.

Deburr any sharp edges with a ﬁle if necessary.

 Reposition the mains terminal in the appliance from the top

to the bottom.

 Push the back panel over the threaded stud and the cable

grommet. Pull the cable grommet by the locking hooks into

the back panel using pliers, until both locking hooks audibly

click into place.

 Press the back panel ﬁrmly into place and lock the ﬁxing tog-

gle by turning it clockwise through 90°.

10.2.2 Electrical connection on ﬁnished walls

Note

This type of connection changes the protection rating of

the appliance.

 Change the type plate. Cross out "IP 25" and mark

the box "IP 24". Use a ballpoint pen to do this.

!

Material losses

If you break open the wrong knock-out in the back panel

by mistake, you must use a new back panel.

 Cleanly cut or break out the required cable entries in the

back panel (for positions, see chapter "Speciﬁcation/ Dimen-

sions and connections"). Deburr any sharp edges with a ﬁle if

necessary.

 Route the power cable through the cable grommet and con-

nect it to the mains terminal.

10.2.3 Connecting a load shedding relay

When operating additional electric appliances, such as electric

storage heaters, install a load shedding relay in the distribution

board. The relay responds when the instantaneous water heater

starts.

!

Material losses

Connect the phase that switches the load shedding relay

to the indicated terminal of the mains terminal in the

appliance (see chapter "Speciﬁcation/ Wiring diagram").

10.2.4 Water installation on ﬁnished walls

Note

This type of connection changes the protection rating of

the appliance.

 Change the type plate. Cross out "IP 25" and mark

the box "IP 24". Use a ballpoint pen to do this.

10 | PEG 13-24 www.stiebel-eltron.com

INSTALLATION

Commissioning

26�02�02�0765

 Fit water plugs with gaskets to seal the in-wall connection.

 Fit a suitable pressure tap.

26�02�02�1006

 Click the lower section of the back panel into place in the

upper section of the back panel.

 Secure the connection pipes to the appliance.

 Secure the back panel at the bottom with two additional

screws.

!

Material losses

If you break open the wrong knock-out in the back panel

by mistake, you must use a new back panel.

 Cleanly break out the knock-outs in the appliance cover. De-

burr any sharp edges with a ﬁle if necessary.

 Slide the lower back panel under the connection pipes of the

tap and click the lower back panel into place.

 Secure the connection pipes to the appliance.

10.2.5 Water installation on unﬁnished walls for appliance

replacement

If the existing twin connectors of the old appliance only protrude

from the wall by approx.16mm, you cannot use the twin con-

nectors provided.

Note

With this connection, the cold water supply can only be

shut off within the domestic installation.

16

D0000041634

 Seal and ﬁt the screw-in tap extensions provided.

 Connect the appliance.

10.3 Completing the installation

 Open the shut-off valve in the twin connector or the cold

water inlet line.

11. Commissioning

WARNING Electrocution

Commissioning must only be carried out by a qualiﬁed

contractor in accordance with safety regulations.

11.1 Initial start-up

L

3

L

3’

4

L

2

’

1

L

1

’

2

MV

NT C

T- soll

18

2

1

24

k W

D0000041619

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 11

INSTALLATION

Shutdown

 Open and close all connected draw-off valves several times,

until all air has been purged from the pipework and the

appliance.

 Carry out a tightness check.

 Activate the safety pressure limiter by ﬁrmly pressing the

reset button (the appliance is delivered with the safety pres-

sure limiter deactivated).

 Plug the temperature selector cable plug into the PCB.

 Fit the appliance cover, ensuring it clicks into place. Check

that the appliance cover is seated correctly.

 Switch the mains power ON.

 Check the function of the appliance.

Appliance handover

 Explain the appliance function to users and familiarise them

with its operation.

 Make the user aware of potential dangers, especially the risk

of scalding.

 Hand over these instructions.

11.2 Recommissioning

Vent the appliance and the cold water inlet line (see chapter "Set-

tings").

See chapter "Commissioning".

12. Shutdown

 Isolate all poles of the appliance from the power supply.

 Drain the appliance (see chapter "Maintenance").

12 | PEG 13-24 www.stiebel-eltron.com

INSTALLATION

Troubleshooting

13. Troubleshooting

WARNING Electrocution

To test the appliance, it must be supplied with power.

Indication variants for diagnostic trafﬁc light (LED)

Red Illuminates in the event of a fault

Yellow Illuminates during heating operation

Green Flashing: Appliance is connected to power

supply

L

3

L

3’

4

L

2

’

1

L

1

’

2

MV

NT C

T- soll

18

2

1

24

k W

D0000041793

1

1 Diagnostic trafﬁc light

Fault/ diagnostic traffic light LED display Cause Remedy

The flow rate is too low. The strainer in the appliance is dirty. Clean the strainer.

The set temperature is not achieved. One phase down. Check the fuse/MCB in your fuse box/distribution

panel.

The heating system does not switch on. Air has been detected in the water and heating out-

put is briefly switched off.

The appliance restarts after one minute.

No hot water and no traffic light display.

The MCB/fuse has responded/blown. Check the fuse/MCB in your fuse box/distribution

panel.

Safety pressure limiter AP 3 has tripped.

Remove the cause of the fault (e.g. faulty pressure

flush).

Protect the heating system against overheating by

opening a draw-off valve downstream of the appli-

ance for one minute. This depressurises and cools

down the heating system.

Activate the safety pressure limiter at flow pressure

by pressing the reset button (see chapter "Commis-

sioning").

The PCB is faulty. Check the PCB and replace if required.

Traffic light display: Green flashing or constantly on

The PCB is faulty. Check the PCB and replace if required.

No hot water at a flow rate >3l/min.

The flow meter (DFE) is not plugged in. Plug the flow meter plug back in.

The flow meter (DFE) is faulty. Check the flow meter and replace if required.

Traffic light display: yellow constantly on; green

flashing

The high limit safety cut-out has responded or suf-

fered a lead break.

Check the high limit safety cut-out and replace it if

required.

No hot water at a flow rate >3l/min.

The heating system is faulty. Check the heating system resistor and replace if re-

quired.

The PCB is faulty. Check the PCB and replace if required.

Traffic light display: red constantly on; green flashing

The cold water sensor is faulty. Check the PCB and replace if required.

No hot water

Required temperature > 45°C is not achieved.

The cold water inlet temperature is above 45°C. Reduce the cold water inlet temperature to the ap-

pliance.

14. Maintenance

WARNING Electrocution

Before any work on the appliance, ensure omnipolar

disconnection from the power supply.

Draining the appliance

The appliance can be drained for maintenance work.

WARNING Burns

Hot water may escape when draining the appliance.

 Close the shut-off valve in the twin connector or the cold

water inlet line.

 Open all draw-off valves.

 Undo the water connections on the appliance.

 Store the dismantled appliance in a room free from the risk

of frost, as water residues remaining inside the appliance can

freeze and cause damage.

Cleaning the strainer

26�02�02�0949

If dirty, clean the strainer in the threaded cold water ﬁtting. Close

the shut-off valve in the cold water inlet line before removing,

cleaning and reﬁtting the strainer.

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 13

INSTALLATION

Specication

15. Speciﬁcation

15.1 Dimensions and connections

395

100

485

325

45

5

93

226

190

50

112

190

35

c01

c06

b02

D0000017757

b02 Entry electrical cables I

c01 Cold waterInlet Male thread G 1/2 A

c06 DHW outlet Male thread G 1/2 A

Alternative connection options

325

50

35

40

b03

b02

b04

D0000019778

b02 Entry electrical cables I

b03 Entry electrical cables II

b04 Entry electrical cables III

15.2 Wiring diagram

3/PE ~ 380-415 V

85�02�02�0005

1 Heater

2 High limit safety cut-out

3 Safety pressure limiter

Priority control with LR 1-A

85�02�02�0003�

2

1

1 Control cable to the contactor of the 2nd appliance (e.g. elec-

tric storage heater).

2 Control contact opens when switching the instantaneous

water heater on.

15.3 DHW output

The DHW output is subject to the mains voltage, the appliance's

connected load and the cold water inlet temperature. The rated

voltage and rated output can be found on the type plate (see

chapter "Troubleshooting").

Connected load in kW 38 °C DHW output in l/min.

Rated voltage Cold water inlet temperature

380 V 400 V 415 V 5°C 10°C 15°C 20°C

12,2 5,3 6,2 7,6 9,7

13,5 5,8 6,9 8,4 10,7

14,5 6,3 7,4 9,0 11,5

16,2 7,0 8,3 10,1 12,9

18 7,8 9,2 11,2 14,3

19,4 8,4 9,9 12,0 15,4

19 8,2 9,7 11,8 15,1

21 9,1 10,7 13,0 16,7

22,6 9,8 11,5 14,0 17,9

21,7 9,4 11,1 13,5 17,2

24 10,4 12,2 14,9 19,0

25,8 11,2 13,2 16,0 20,5

14 | PEG 13-24 www.stiebel-eltron.com

INSTALLATION

Specication

Connected load in kW 50 °C DHW output in l/min.

Rated voltage Cold water inlet temperature

380 V 400 V 415 V 5°C 10°C 15°C 20°C

12,2 3,9 4,4 5,0 5,8

13,5 4,3 4,8 5,5 6,4

14,5 4,6 5,2 5,9 6,9

16,2 5,1 5,8 6,6 7,7

18 5,7 6,4 7,3 8,6

19,4 6,2 6,9 7,9 9,2

19 6,0 6,8 7,8 9,0

21 6,7 7,5 8,6 10,0

22,6 7,2 8,1 9,2 10,8

21,7 6,9 7,8 8,9 10,3

24 7,6 8,6 9,8 11,4

25,8 8,2 9,2 10,5 12,3

15.4 Application areas/ conversion table

Speciﬁc electrical resistance and speciﬁc electrical conductivity

(see chapter "Data table").

Standard specifica-

tion at 15 °C

20°C

25°C

Resist-

ance

ρ ≥

Conductivity σ ≤

Resist-

ance

ρ ≥

Conductivity σ ≤

Resist-

ance

ρ ≥

Conductivity σ ≤

Ωcm mS/m μS/cm Ωcm mS/m μS/cm Ωcm mS/m μS/cm

1100 91 909 970 103 1031 895 112 1117

1200 83 833 1070 93 935 985 102 1015

15.5 Pressure drop

Taps/valves

Tap pressure drop at a flow rate of 10 l/min

Mono lever mixer tap, approx. MPa 0.04 - 0.08

Thermostatic valve, approx. MPa 0.03 - 0.05

Shower head, approx. MPa 0.03 - 0.15

Sizing the pipework

When calculating the size of the pipework, an appliance pressure

drop of 0.1MPa is recommended.

15.6 Fault conditions

If a fault arises, loads of up to 95°C / 1.2MPa can temporarily

occur in the installation.

15.7 Details on energy consumption

The product data complies with EU regulations relating to the

Directive on the ecological design of energy related products (ErP).

PEG 13 PEG 18 PEG 21 PEG 24

233994 233995 233996 233997

Manufacturer STIEBEL ELTRON STIEBEL ELTRON STIEBEL ELTRON STIEBEL ELTRON

Load profile S S S S

Energy efficiency class A A A A

Annual power consumption kWh 465 480 477 475

Energy conversion efficiency % 40 39 39 39

Default temperature setting °C 55 55 55 55

Sound power level dB(A) 15 15 15 15

Special information on measuring efficiency None None None None

15.8 Data table

PEG 13 PEG 18 PEG 21 PEG 24

233994 233995 233996 233997

Electrical details

Rated voltage V 380 400 415 380 400 415 380 400 415 380 400 415

Rated output kW 12.2 13.5 14.5 16.2 18 19.4 19 21 22.6 21.7 24 25.8

Rated current A 18.5 19.5 20.2 24.7 26 27 29.5 31 32.2 33.3 35 36.3

Fuse A 20 20 20 25 25 32 32 32 32 35 35 40

Phases 3/PE 3/PE 3/PE 3/PE

Frequency Hz 50/60 50/60 50/- 50/60 50/60 50/- 50/60 50/60 50/- 50/60 50/60 50/-

Max. mains impedance at 50Hz Ω 0.379 0.360 0.347 0.325 0.308 0.297 0.284 0.270 0.260

Specific resistance ρ

15

≥ (at ϑcold ≤25 °C) Ω cm 1100 1100 1200 1100 1100 1200 1100 1100 1200 1100 1100 1200

Specific conductivity σ

15

≤ (at ϑcold ≤25°C) μS/cm 900 900 833 900 900 833 900 900 833 900 900 833

Connections

Water connection G 1/2 A G 1/2 A G 1/2 A G 1/2 A

Application limits

Max. permissible pressure MPa 1 1 1 1

ENGLISH

www.stiebel-eltron.com PEG 13-24 | 15

INSTALLATION | GUARANTEE | ENVIRONMENT AND RECYCLING

Specication

PEG 13 PEG 18 PEG 21 PEG 24

Values

Max. permissible inlet temperature °C 35 35 35 35

ON l/min >3.0 >3.0 >3.0 >3.0

Flow rate for pressure drop l/min 3.9 5.2 6.0 6.9

Pressure drop at flow rate MPa 0.11 (0.03 without DMB) 0.08 (0.06 without DMB) 0.1 (0.08 without DMB) 0.13 (0.1 without DMB)

Flow rate limit at l/min 4.0 8.0 8.0 9.0

DHW delivery l/min 6.7 9.4 11.6 12.6

Δϑ at DHW delivery K 26 26 26 26

Hydraulic data

Rated capacity l 0.4 0.4 0.4 0.4

Versions

Temperature adjustment °C 42/55 42/55 42/55 42/55

Protection class 1 1 1 1

Heating system heat generator Bare wire Bare wire Bare wire Bare wire

IP-Rating IP25 IP25 IP25 IP25

Dimensions

Height mm 485 485 485 485

Width mm 226 226 226 226

Depth mm 93 93 93 93

Weights

Weight kg 3.6 3.6 3.6 3.6

Guarantee

The guarantee conditions of our German companies do not

apply to appliances acquired outside of Germany. In countries

where our subsidiaries sell our products a guarantee can only

be issued by those subsidiaries. Such guarantee is only grant

-

ed if the subsidiary has issued its own terms of guarantee. No

other guarantee will be granted.

We shall not provide any guarantee for appliances acquired in

countries where we have no subsidiary to sell our products.

This will not aect warranties issued by any importers.

Environment and recycling

We would ask you to help protect the environment.

After use,

dispose of the various materials in accordance with national

regulations.

GUARANTEE

ENVIRONMENT AND RECYCLING

16 | PEG 13-24 www.stiebel-eltron.com

CONTENIDO | INDICACIONES ESPECIALES

INDICACIONES ESPE-

CIALES

- El aparato puede ser utilizado por niños a partir

de 3 años, así como por personas con capaci-

dades físicas, sensoriales o mentales limitadas,

o con falta de experiencia y conocimientos, solo

bajo la vigilancia de otra persona o si antes han

recibido instrucciones sobre el uso seguro del

aparato y han comprendido los peligros que

pueden derivarse. No deje que los niños jueguen

con el aparato. Las tareas de limpieza y manteni-

miento propias del usuario no deben ser realiza-

das por niños sin vigilancia.

- Los grifos/válvulas pueden calentarse a más de

60°C. A temperaturas de salida superiores a

43°C existe peligro de escaldamiento.

- El aparato debe poder desconectarse omnipolar-

mente de la red eléctrica mediante una separa-

ción de al menos 3mm.

- La tensión indicada debe coincidir con la tensión

de red disponible.

- El equipo debe estar conectado a un contacto de

protección.

- El equipo debe estar conectado a un contacto de

protección.

- Fije el aparato tal como se describe en el capítulo

"Instalación/ Montaje".

- Tenga en cuenta la presión máxima admisible

(consulte el capítulo "Especiﬁcaciones técnicas/

Tabla de especiﬁcaciones").

- La resistencia especíﬁca del agua de la red de

abastecimiento de agua no debe tener un valor

inferior al mínimo (véase el capítulo „Insta-

lación / Especiﬁcaciones técnicas / Tabla de

especiﬁcaciones“).

- Vacíe el aparato tal y como se describe en el ca-

pítulo "Instalación/ Mantenimiento/ Vaciado del

aparato".

INDICACIONES ESPECIALES

OPERACIÓN

1. Indicaciones generales �� 17

1.1 Instrucciones de seguridad��17

1.2 Otras marcas presentes en esta documentación �� 17

1.3 Unidades de medida ��17

2. Seguridad �� 17

2.1 Utilización conforme a las prescripciones �� 17

2.2 Instrucciones generales de seguridad ��17

2.3 Sello de certiﬁcación ��17

3. Descripción del aparato �� 18

4. Conﬁguración �� 18

5. Limpieza, conservación y mantenimiento �� 18

6. Resolución de problemas �� 18

INSTALACIÓN

7. Seguridad �� 19

7.1 Instrucciones generales de seguridad ��19

7.2 Directivas, normas y disposiciones �� 19

8. Descripción del aparato �� 19

8.1 Ámbito de suministro �� 19

9. Preparativos �� 19

9.1 Lugar de montaje �� 19

9.2 Instalación de agua �� 20

10. Montaje �� 20

10.1 Montaje estándar ��20

10.2 Alternativas de montaje ��23

10.3 Últimos pasos de montaje ��24

11. Puesta en marcha �� 24

11.1 Primera puesta en marcha �� 25

11.2 Nueva puesta en marcha �� 25

12. Puesta fuera de servicio �� 25

13. Localización y reparación de averías �� 26

14. Mantenimiento �� 27

15. Especiﬁcaciones técnicas �� 27

15.1 Dimensiones y conexiones ��27

15.2 Esquema de conexiones eléctricas �� 28

15.3 Rendimiento de agua caliente ��28

15.4 Ámbitos de aplicación/ Tabla de conversión ��28

15.5 Pérdida de presión �� 28

15.6 Condiciones en caso de avería ��28

15.7 Datos sobre el consumo energético �� 29

15.8 Tabla de especiﬁcaciones ��29

GARANTÍA

MEDIO AMBIENTE Y RECICLADO

OPERACIÓN

Indicaciones generales

ESPAÑOL

www.stiebel-eltron.com PEG 13-24 | 17

OPERACIÓN

1. Indicaciones generales

Los capítulos "Indicaciones especiales" y "Operación" están dirigi-

dos al usuario del aparato y al profesional técnico especializado.

El capítulo "Instalación" está dirigido al profesional técnico espe-

cializado.

Nota

Lea atentamente estas instrucciones antes del uso y ar-

chívelas en un lugar seguro.

Si entrega este aparato a otros usuarios, no olvide incluir

las instrucciones.

1.1 Instrucciones de seguridad

1.1.1 Estructura de las instrucciones de seguridad

!

PALABRA DE ADVERTENCIA Tipo de peligro

Mediante este tipo de palabras se explican las posibles

consecuencias en caso de desobedecimiento de las ins-

trucciones de seguridad.

 Aquí se proponen las medidas necesarias para evitar

el peligro.

1.1.2 Símbolos, tipo de peligro

Símbolo Tipo de peligro

Lesión

Electrocución

Quemaduras

(quemaduras, escaldadura)

1.1.3 Palabras de advertencia

PALABRA DE

ADVERTENCIA

Significado

PELIGRO Indicaciones cuyo desobedecimiento tiene como consecuen-

cia lesiones graves o la muerte.

ADVERTENCIA Indicaciones cuyo desobedecimiento puede tener como con-

secuencia lesiones graves o la muerte.

PRECAUCIÓN Indicaciones cuyo desobedecimiento puede tener como con-

secuencia lesiones de gravedad media o baja.

1.2 Otras marcas presentes en esta documentación

Nota

Las indicaciones generales se señalizan mediante el sím-

bolo adyacente.

 Lea atentamente las indicaciones.

Símbolo Significado

Daños materiales

(daños en el aparato, indirectos, medioambientales)

Eliminación del aparato

 Este símbolo le indica que usted tiene que hacer algo. Se des-

criben paso a paso las medidas necesarias.

1.3 Unidades de medida

Nota

Si no se indica lo contrario, todas las dimensiones estarán

expresadas en milímetros.

2. Seguridad

2.1 Utilización conforme a las prescripciones

El aparato está previsto para utilizarse en un ámbito doméstico.

Personas no instruidas lo pueden manejar de forma segura. El

aparato puede utilizarse igualmente en ámbitos que no sean do-

mésticos, como en pequeñas empresas, siempre que se maneje

del mismo modo.

El aparato a presión sirve para calentar agua potable. El aparato

puede alimentar uno o varios puntos de dispensado.

Cualquier otro uso distinto al aquí previsto se considera un uso

indebido. Se considera uso previsto el cumplimiento de estas ins-

trucciones, así como las instrucciones de los accesorios utilizados.

2.2 Instrucciones generales de seguridad

PRECAUCIÓN Quemaduras

Los grifos/válvulas pueden calentarse durante el funcio-

namiento a más de 60°C.

A temperaturas de salida superiores a 43°C existe peligro

de escaldamiento.

!

ADVERTENCIA Lesiones

El aparato puede ser utilizado por niños a partir de 3

años, así como por personas con capacidades físicas, sen-

soriales o mentales limitadas, o con falta de experiencia

y conocimientos, solo bajo la vigilancia de otra persona

o si antes han recibido instrucciones sobre el uso seguro

del aparato y han comprendido los peligros que pueden

derivarse. No deje que los niños jueguen con el apara-

to. Las tareas de limpieza y mantenimiento propias del

usuario no deben ser realizadas por niños sin vigilancia.

!

Daños materiales

El usuario debe proteger el aparato y los grifos/válvulas

frente a la formación de escarcha.

2.3 Sello de certiﬁcación

Véase placa de especiﬁcaciones técnicas en el aparato.

!

OPERACIÓN

Descripción del aparato

18 | PEG 13-24 www.stiebel-eltron.com

3. Descripción del aparato

Puede ajustar la temperatura de salida del agua caliente mediante

el selector de temperatura. A partir de un caudal de aprox. 3 l/min,

el control ajusta la potencia de calefacción adecuada en función del

ajuste de temperatura y de la temperatura del agua fría.

Sistema de calefacción

El sistema de calefacción de cables desnudos tiene una capa de

plástico estanca a la presión. El sistema de calefacción es apto

para agua tanto pobre como rica en cal, ya que es resistente a

la acumulación de cal. El sistema de calefacción abastece agua

caliente de forma rápida y eﬁcaz.

Nota

El aparato está equipado con un sistema de detección de

aire que evita que se produzcan daños en el sistema de

calefacción. Si durante el funcionamiento entra aire en el

aparato, el aparato desconectará la potencia de calefac-

ción durante un minuto, con lo que protegerá el sistema

de calefacción.

4. Conﬁguración

Puede ajustar la temperatura de salida del agua caliente en 2

niveles.

1 2

D0000041611

1 Ducha (42°C)

2 Fregadero de la cocina (55°C)

 Encaje el selector de temperatura en la posición deseada.

Nota

Si con la válvula de dispensado totalmente abierta y la

conﬁguración de temperatura al máximo (fregadero de la

cocina) no se alcanza una temperatura de salida suﬁcien-

te, a través del aparato ﬂuirá un caudal de agua mayor

que el que el sistema de calefacción es capaz de calentar

(aparato en el límite de potencia).

 Reduzca el caudal de agua en la válvula de dispen-

sado.

Recomendación de conﬁguración en caso de funcionamiento con

una válvula del termostato

Conﬁgure la temperatura del aparato a la temperatura máxima

(fregadero de la cocina).

Tras interrumpir el abastecimiento de agua

!

Daños materiales

Tras una interrupción en el abastecimiento de agua, es

necesario volver a poner en marcha el aparato según las

siguientes instrucciones para no destruir el sistema de

calefacción de cables desnudos.

 Desenergice el aparato desconectando los fusibles.

 Abra el grifo durante un minuto hasta que no quede

aire en el aparato ni en el tubo de alimentación de

agua fría conectada antes.

 Vuelva a encender la alimentación eléctrica.

5. Limpieza, conservación y manteni-

miento

 No utilice detergentes agresivos ni disolventes. Para conservar

y limpiar el aparato basta con utilizar un paño húmedo.

 Revise la grifería/valvulería periódicamente. La cal en las

tomas de grifos puede eliminarse utilizando los productos

antical disponibles en el mercado.

6. Resolución de problemas

Problema Causa Solución

El aparato no se enciende

a pesar de que la válvula

de agua caliente está

completamente abierta.

No hay tensión.

Revise los fusibles de la

caja de fusibles domés-

tica.

El caudal es demasiado

pequeño para encender

la potencia de calefacción.

El regulador de chorro en

el grifo o el cabezal de

la ducha presentan cal o

están sucios.

Limpie y/o elimine la cal

del regulador de chorro o

del cabezal de la ducha.

No se alcanza la tempera-

tura deseada > 45°C.

El abastecimiento de agua

está interrumpido.

Purgue el aire del aparato

y del tubo de alimenta-

ción de agua fría (consul-

te el capítulo "Configura-

ción").

La temperatura de ad-

misión del agua fría es

> 45°C.

Reduzca la temperatura

de admisión del agua fría.

Si no puede solucionar la causa, llame al profesional técnico espe-

cializado. Para poder ayudarle mejor y con mayor rapidez, indique

el número de la placa de especiﬁcaciones técnicas (000000-0000-

00000):

Nr.: 000000-0000-00000

D0000041614

ESPAÑOL

www.stiebel-eltron.com PEG 13-24 | 19

INSTALACIÓN

Seguridad

INSTALACIÓN

7. Seguridad

La instalación, la puesta en marcha y el mantenimiento y repa-

ración del aparato deben ser realizados exclusivamente por un

profesional técnico especializado.

7.1 Instrucciones generales de seguridad

Solo garantizamos un nivel óptimo de funcionalidad y de seguridad

y ﬁabilidad de funcionamiento si se utilizan accesorios y piezas de

repuesto originales especíﬁcos para el aparato.

!

Daños materiales

Tenga en cuenta la temperatura máxima de admisión.

El aparato se puede dañar si la temperatura es elevada.

Instalando una válvula termostática central puede limitar

la temperatura máxima de admisión.

7.2 Directivas, normas y disposiciones

Nota

Observe todos los reglamentos y disposiciones nacionales

y regionales.

- El tipo de protección IP 25 (protección frente a salpicaduras de

agua) solo se garantiza con un manguito de cable montado

conforme a la normativa vigente.

- La resistencia eléctrica especíﬁca del agua no debe ser

menor que la indicada en la placa de especiﬁcaciones téc-

nicas. En una red colectiva de agua debe tenerse en cuenta

la resistencia eléctrica mínima del agua (consulte el capítulo

"Especiﬁcaciones técnicas / Ámbitos de aplicación / Tabla de

conversión"). Puede consultar cuál es la resistencia eléctrica

especíﬁca o la conductividad eléctrica del agua a su compañía

de aguas.

8. Descripción del aparato

8.1 Ámbito de suministro

El suministro del aparato incluye:

- Enganche de pared

- Pernos roscados para enganche de pared

- Patrón de montaje

- 2 racores dobles (agua fría con válvula de cierre)

- Juntas planas

- Manguito del cable (cable de alimentación eléctrica arriba/

abajo)

- Tornillos/tacos para ﬁjación en pared en conexión de agua

vista

Para el cambio del aparato:

- 2 prolongaciones de grifo

9. Preparativos

9.1 Lugar de montaje

!

Daños materiales

La instalación del aparato solo debe realizarse en habi-

taciones resguardadas de la escarcha.

 Monte el aparato en posición vertical y cerca del punto de

dispensado.

El aparato se puede montar sobre una mesa y bajo mesa.

Montaje bajo mesa

26�02�02�1345

1

2

1 Alimentación del agua fría

2 Salida de agua caliente

Montaje sobre una mesa

12

26�02�02�1344

1 Alimentación del agua fría

2 Salida de agua caliente

Nota

 Monte el aparato en la pared. La pared debe tener

una capacidad portante suﬁciente.

20 | PEG 13-24 www.stiebel-eltron.com

INSTALACIÓN

Montaje

9.2 Instalación de agua

- No se permite la utilización de agua precalentada.

- No se requiere válvula de seguridad.

- ¡No está permitido instalar válvulas de seguridad en la tube-

ría de agua caliente!

 Lave a fondo la tubería de agua.

 Asegúrese de que se alcance el caudal necesario (consulte

el capítulo "Especiﬁcaciones técnicas / Tabla de especiﬁca-

ciones") para que se encienda el aparato. Si no se alcanza

el caudal, retire el limitador de caudal (consulte el capítulo

"Montaje / Retirada del limitador de caudal").

 Aumente la presión de la tubería de agua si no se alcanza el

caudal necesario con la válvula de dispensado completamente

abierta.

Grifería/valvulería

Utilice valvulería de presión adecuada. No se admite grifería/val-

vulería abierta.

Nota

No debe utilizar la válvula de cierre en la alimentación

del agua fría para reducir el caudal. Sirve para bloquear

el aparato.

Materiales admisibles para las tuberías de agua

- Tubería de alimentación de agua fría:

tubos de acero galvanizados en caliente, tubos de acero inoxi-

dable, tubos de cobre o tubos de plástico

- Tubería de salida de agua caliente:

tubos de acero inoxidable, tubos de cobre o tubos de plástico

!

Daños materiales

Si utiliza sistemas de tuberías de plástico, tenga presente

la temperatura de admisión máxima y la presión máxima

admisible (consulte el capítulo "Especiﬁcaciones técnicas

/ Tabla de especiﬁcaciones").

Tuberías ﬂexibles de conexión de agua

 En las instalaciones con tuberías ﬂexibles de conexión de

agua, evite que los tubos acodados con conexiones de bayo-

neta giren de forma indebida en el aparato.

 Fije la pared posterior inferior utilizando dos tornillos

adicionales.

10. Montaje

10.1 Montaje estándar

- Empalme eléctrico arriba, instalación oculta

- Conexión de agua, instalación oculta

Otras opciones de montaje disponibles en el capítulo "Alternativas

de montaje".

- Empalme eléctrico oculto abajo

- Empalme eléctrico visto

- Conexión de un controlador automático de máxima demanda

- Instalación de agua vista

- Conexión de agua oculta en un cambio de aparato

Apertura del aparato

D0000041615

 Abra el aparato desbloqueando el cierre de inserción.

NT

T-

so

X1

26�02�02�0762

 Separe la pared posterior apretando los dos ganchos de en-

clavamiento y retirando la parte inferior de la pared posterior

hacia adelante.

Preparación del cable de conexión a la red eléctrica

160

≥ 30

26�02�02�0887

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