Beko CNA365E20P Instructions of use

Refrigerator - Freezer

Chłodziarko - Zamrażarki

Chladnička - Mrazák

Külmik - Sügavkülmik

Instruction of use

Instrukcja obsługi

Pokyny pro používání

Kasutusjuhend

CNA365E20P

ENIPLICZIET

Please read this user manual first!

Dear Customer,

We hope that your product, which has been produced in modern plants and checked

under the most meticulous quality control procedures, will provide you an effective

service.

Therefore, read this entire user manual carefully before using the product and keep it as

a reference. If you handover the product to someone else, give the user manual as well.

The user manual will help you use the product in a fast and safe way.

 Read the manual before installing and operating the product.

 Make sure you read the safety instructions.

 Keep the manual in an easily accessible place as you may need it later.

 Read the other documents given with the product.

Remember that this user manual is also applicable for several other models. Differences

between models will be identified in the manual.

Explanation of symbols

Throughout this user manual the following symbols are used:

Important information or useful tips.

Warning against dangerous conditions for life and property.

Warning against electric voltage.

WARNING!

In order to ensure a normal operation of your refrigerating appliance, which uses a

completely environmentally friendly refrigerant the R600a (flammable only under

certain conditions) you must observe the following rules:

 Do not hinder the free circulation of the air around the appliance.

 Do not use mechanical devices in order to accelerate the defrosting, others than the

ones recommended by the manufacturer.

 Do not destroy the refrigerating circuit.

 Do not use electric appliances inside the food keeping compartment, other than

those that might have been recommended by the manufacturer.

CONTENTS

2 EN

1 Your refrigerator 4

2 Important Safety Warnings 5

5

Intended use.........................................

General safety.......................................

For products with a water dispenser......

Child safety............................................

Compliance with the WEEE Regulation

and Disposing of the Waste Product…..

Package information..............................

HCA warning..........................................

Things to be done for energy saving…..

3 Installation 9

Points to be paid attention to when the

relocation of the refrigerator....................

Before you start the refrigerator,............

Electrical connection............................

Disposing of the packaging..................

Disposing of your old refrigerator.........

Placing and Installation........................

Changing the illumination lamp ...........

Changing the door opening direction…

Adjusting the legs................................

3

4

6

7

8

9

4 Preparation 12

5 Using your refrigerator 13

Indicator Panel.....................................

Dual cooling system:............................

Freezing fresh food..............................

Recommendations for preservation of

frozen food...........................................

Defrosting............................................

Placing the food...................................

Deep-freeze information.......................

Recommendations for the fresh food

compartment........................................

6 Maintenance and cleaning 19

Protection of plastic surfaces ..............

7 Troubleshooting 20

10

11

13

14

15

16

17

Your refrigerator

1

1. Control panel

2. Interior light

3. Fresh Food fan

4. Wine bottles support

5. Adjustable Cabinet shelves

6. Cover glass

7. Salad crispers

8. Ice tray support & ice tray

9. Compartment for quickly freezing

10. Compartments for frozen froods keeping

11. Adjustable front feet

12. Shelves for jars

13. Shelf for bottles

14. Freezer fan

Figures that take place in this instruction manual are schematic and may not

correspond exactly with your product. If the subject parts are not included in

the product you have purchased, then it is valid for other models.

3 EN

Important Safety Warnings

2

Please review the following information.

Failure to observe this information may

cause injuries or material damage.

Otherwise, all warranty and reliability

commitments will become invalid.

Original Spare parts will be provided

for 10 years, following the product

purchasing date.

Intended use

This product is intended to be used

 indoors and in closed areas such as

homes;

 in closed working environments such

as stores and offices;

 in closed accommodation areas such

as farm houses, hotels, pensions.

 It should not be used outdoors.

General safety

 When you want to dispose/scrap

the product, we recommend you

to consult the authorized service in

order to learn the required information

and authorized bodies.

 Consult your authorized service for

all your questions and problems

related to the refrigerator. Do not

intervene or let someone intervene to

the refrigerator without notifying the

authorised services.

 For products with a freezer

compartment; Do not eat cone ice

cream and ice cubes immediately

after you take them out of the freezer

compartment! (This may cause

frostbite in your mouth.)

 For products with a freezer

compartment; Do not put bottled and

canned liquid beverages in the freezer

compartment. Otherwise, these may

burst.

 Do not touch frozen food by hand;

they may stick to your hand.

 Unplug your refrigerator before

cleaning or defrosting.

 Vapor and vaporized cleaning

materials should never be used in

cleaning and defrosting processes of

your refrigerator. In such cases, the

vapor may get in contact with the

electrical parts and cause short circuit

or electric shock.

 Never use the parts on your

refrigerator such as the door as a

means of support or step.

 Do not use electrical devices inside

the refrigerator.

 Do not damage the parts, where

the refrigerant is circulating, with

drilling or cutting tools. The refrigerant

that might blow out when the gas

channels of the evaporator, pipe

extensions or surface coatings are

punctured causes skin irritations and

eye injuries.

 Do not cover or block the ventilation

holes on your refrigerator with any

material.

 Electrical devices must be repaired

by only authorised persons. Repairs

performed by incompetent persons

create a risk for the user.

4 EN

 In case of any failure or during

a maintenance or repair work,

disconnect your refrigerator’s mains

supply by either turning off the

relevant fuse or unplugging your

appliance.

 Do not pull by the cable when pulling

off the plug.

 Place the beverage with higher proofs

tightly closed and vertically.

 Never store spray cans containing

flammable and explosive substances

in the refrigerator.

 Do not use mechanical devices

or other means to accelerate the

defrosting process, other than those

recommended by the manufacturer.

 This product is not intended to be

used by persons with physical,

sensory or mental disorders or

unlearned or inexperienced people

(including children) unless they are

attended by a person who will be

responsible for their safety or who will

instruct them accordingly for use of the

product.

 Do not operate a damaged

refrigerator. Consult with the service

agent if you have any concerns.

 Electrical safety of your refrigerator

shall be guaranteed only if the earth

system in your house complies with

standards.

 Exposing the product to rain, snow,

sun and wind is dangerous with

respect to electrical safety.

 Contact authorized service when

there is a power cable damage to

avoid danger.

 Never plug the refrigerator into

the wall outlet during installation.

Otherwise, risk of death or serious

injury may arise.

 This refrigerator is intended for only

storing food items. It must not be

used for any other purpose.

 Label of technical specifications is

located on the left wall inside the

refrigerator.

 Never connect your refrigerator to

electricity-saving systems; they may

damage the refrigerator.

 If there is a blue light on the

refrigerator, do not look at the blue

light with optical tools.

 For manually controlled refrigerators,

wait for at least 5 minutes to start the

refrigerator after power failure.

 This operation manual should be

handed in to the new owner of the

product when it is given to others.

 Avoid causing damage on power

cable when transporting the

refrigerator. Bending cable may cause

fire. Never place heavy objects on

power cable.

 Do not touch the plug with wet hands

when plugging the product.

 Do not plug the refrigerator if the wall

outlet is loose.

 Water should not be sprayed on

inner or outer parts of the product for

safety purposes.

5 EN

6 EN

 Do not spray substances containing

inflammable gases such as propane

gas near the refrigerator to avoid fire

and explosion risk.

 Never place containers filled with

water on top of the refrigerator; in the

event of spillages, this may cause

electric shock or fire.

 Do not overload the refrigerator with

food. If overloaded, the food items

may fall down and hurt you and

damage refrigerator when you open

the door.

 Never place objects on top of the

refrigerator; otherwise, these objects

may fall down when you open or

close the refrigerator's door.

 As they require a precise

temperature, vaccines, heat-sensitive

medicine and scientific materials

and etc. should not be kept in the

refrigerator.

 If not to be used for a long time,

refrigerator should be unplugged. A

possible problem in power cable may

cause fire.

 The plug's tip should be cleaned

regularly with a dry cloth; otherwise, it

may cause fire.

 Refrigerator may move if adjustable

legs are not properly secured on the

floor. Properly securing adjustable

legs on the floor can prevent the

refrigerator to move.

 When carrying the refrigerator, do not

hold it from door handle. Otherwise, it

may be snapped.

 When you have to place your product

next to another refrigerator or freezer,

the distance between devices should

be at least 8cm. Otherwise, adjacent

side walls may be humidified.

For products with a water

dispenser;

Pressure of water mains should be

minimum 1 bar. Pressure of water

mains should be maximum 8 bars.

 Use only potable water.

Child safety

 If the door has a lock, the key should

be kept away from reach of children.

 Children must be supervised to

prevent them from tampering with the

product.

Compliance with the WEEE

Regulation and Disposing of the

Waste Product

The symbol on the product or on

packaging indicates that this product may

not be treated as household waste.

Instead it shall be handed over to the

applicable collection point for the

recycling of electrical and electronic

equipment. By ensuring this product is

disposed of correctly, you will help

prevent potential negative consequences

for the environment and human health,

which could otherwise be caused by

inappropriate waste handling of this

product. For more detailed information

about recycling of this product, please

contact your local city office, you

household waste disposal service or the

shop where you purchased the product.

7 EN

Package information

Packaging materials of the product

are manufactured from recyclable

materials in accordance with our

National Environment Regulations. Do

not dispose of the packaging materials

together with the domestic or other

wastes. Take them to the packaging

material collection points designated

by the local authorities.

Do not forget...

Any recycled substance is an

indispensable matter for nature and our

national asset wealth.

If you want to contribute to the

reevaluation of the packaging materials,

you can consult to your environmentalist

organizations or the municipalities

where you are located.

HCA warning

If your product's cooling system

contains R600a:

This gas is flammable. Therefore, pay

attention to not damaging the cooling

system and piping during usage and

transportation. In the event of damage,

keep your product away from potential

fire sources that can cause the product

catch a fire and ventilate the room in

which the unit is placed.

Type of gas used in the product is

stated in the type label which is on the

left wall inside the refrigerator.

Never throw the product in fire for

disposal.

Things to be done for energy

Saving

 Do not leave the doors of your

refrigerator open for a long time.

 Do not put hot food or drinks in your

refrigerator.

 Do not overload your refrigerator so

that the air circulation inside of it is not

prevented.

 Do not install your refrigerator

under direct sunlight or near heat

emitting appliances such as ovens,

dishwashers or radiators. Keep your

refrigerator at least 30cm away from

heat emitting sources and at least

5cm from electrical ovens.

 Pay attention to keep your food in

closed containers.

 For products with a freezer

compartment; You can store

maximum amount of food items in

the freezer when you remove the

shelf or drawer of the freezer. Energy

consumption value stated for your

refrigerator has been determined

by removing freezer shelf or drawer

and under maximum load. There

is no harm to use a shelf or drawer

according to the shapes and size of

food to be frozen.

 Thawing frozen food in fridge

compartment will both provide energy

saving and preserve the food quality.

8 EN

Installation

3

In case the information which are

given in the user manual are not

taken into account, manufacturer will

not assume any liability for this.

Points to be paid attention

to when the relocation of the

refrigerator

1. Your refrigerator should be

unplugged.Before transportation of

your refrigerator, it should be emptied

and cleaned.

2. Before it is re-packaged, shelves,

accessories, crisper, etc. inside your

refrigerator should be fixed with

adhesive tape and secured against

impacts. Package should be bound

with a thick tape or sound ropes

and the transportation rules on the

package should be strictly observed.

3. Original packaging and foam

materials should be kept for future

transportations or moving.

Before you start the refrigerator

Check the following before you start

to use your refrigerator:

1. Attach 2 plastic wedges as illustrated

below. Plastic wedges are intended

to keep the distance which will ensure

the air circulation between your

refrigerator and the wall. (The picture

is drawn up as a representation and it

is not identical with your product.)

2. Clean the interior of the refrigerator as

recommended in the “Maintenance

and cleaning” section.

3. Connect the plug of the refrigerator

to the wall socket. When the fridge

door is opened, fridge internal lamp

will turn on.

4. When the compressor starts to

operate, a sound will be heard. The

liquid and gases sealed within the

refrigeration system may also give rise

to noise, even if the compressor is

not running and this is quite normal.

5. Front edges of the refrigerator may

feel warm. This is normal. These

areas are designed to be warm to

avoid condensation.

Electrical connection

Connect your product to a grounded

socket which is being protected by a

fuse with the appropriate capacity.

Important:

The connection must be in compliance

with national regulations.

 The power plug must be easily

accessible after installation.

 Electrical safety of your refrigerator

shall be guaranteed only if the earth

system in your house complies with

standards.

 The voltage stated on the label

located at left inner side of your

product should be equal to your

network voltage.

 Extension cables and multi plugs

must not be used for connection.

A damaged power cable must be

replaced by a qualified electrician.

Product must not be operated before

it is repaired! There is the risk of

electric shock!

9 EN

Disposing of the packaging

The packing materials may be

dangerous for children. Keep the

packing materials out of the reach

of children or dispose of them by

classifying them in accordance with the

waste instructions stated by your local

authorities. Do not throw away with

regular house waste, throw away on

packaging pick up spots designated by

the local authorities.

The packing of your refrigerator is

produced from recyclable materials.

Disposing of your old

Refrigerator

Dispose of your old refrigerator without

giving any harm to the environment.

 You may consult your authorized

dealer or waste collection center of

your municipality about the disposal

of your refrigerator.

Before disposing of your refrigerator,

cut out the electric plug and, if there

are any locks on the door, make them

inoperable in order to protect children

against any danger.

Placing and Installation

If the entrance door of the room

where the refrigerator will be installed is

not wide enough for the refrigerator to

pass through, then call the authorized

service to have them remove the doors

of your refrigerator and pass it sideways

through the door.

1. Install your refrigerator to a place that

allows ease of use.

2. Keep your refrigerator away from heat

sources, humid places and direct

sunlight.

3. There must be appropriate air

ventilation around your refrigerator

in order to achieve an efficient

operation. If the refrigerator is to be

placed in a recess in the wall,

there must be at least 5 cm distance

with the ceiling and at least 5 cm with

the wall. Do not place your product on

the materials such as rug or carpet.

4. Place your refrigerator on an even

floor surface to prevent jolts.

Changing the illumination

Lamp

To change the Bulb/LED used for

illumination of your refrigerator, call your

Authorized Service.

The lamp(s) used in this appliance is

not suitable for household room

illumination. The intended purpose of this

lamp is to assist the user to place

foodstuffs in the refrigerator/freezer in a

safe and comfortable way.

The lamps used in this appliance have

to withstand extreme physical conditions

such as temperatures below -20°C.

Changing the door opening

Direction

Door opening direction of your

refrigerator can be changed according

to the place you are using it. If this is

necessary, please call your nearest

Authorized Service.

Adjusting the legs

If your refrigerator is unbalanced;

You can balance your refrigerator by

turning its front legs as illustrated in the

figure. The corner where the leg exists is

lowered when you turn in the direction

of black arrow and raised when you

turn in the opposite direction. Taking

help from someone to slightly lift the

refrigerator will facilitate this process.

10 EN

Preparation

4

 Your refrigerator should be installed at

least 30 cm away from heat sources

such as hobs, ovens, central heater

and stoves and at least 5 cm away

from electrical ovens and should not

be located under direct sunlight.

 The ambient temperature of the room

where you install your refrigerator

should at least be 10°C. Operating

your refrigerator under cooler

conditions is not recommended with

regard to its efficiency.

 Please make sure that the interior

of your refrigerator is cleaned

thoroughly.

 If two refrigerators are to be installed

side by side, there should be at least

2 cm distance between them.

 When you operate your refrigerator

for the first time, please observe the

following instructions during the initial

six hours.

 The door should not be opened

frequently.

 It must be operated empty without

any food in it.

 Do not unplug your refrigerator. If

a power failure occurs out of your

control, please see the warnings in

the “Recommended solutions for the

problems” section.

 Original packaging and foam

materials should be kept for future

transportations or moving.

Using your refrigerator

5

11 EN

Indicator Panel

Indicator panel allows you to set the

temperature and control the other

functions related to the

product without opening the door of the

product. Just press the inscriptions on

relevant buttons for function settings.

1. Power failure/High temperature /

error warning indicator

This indicator (!) illuminates during power

failure, high temperature failures and

error warnings.

During sustained power failures, the

highest temperature that the freezer

compartment reaches will flash on the

digital display. After checking the food

located in the freezer compartment ( )

press the alarm off button to clear the

warning.

Please refer to "remedies advised for

troubleshooting" section on your manual

if you observe that this indicator is

illuminated.

2. Energy saving function (display

off):

If the product doors are kept closed for a

long time energy saving function is

automatically activated after 1 minute

and energy saving symbol is illuminated.

( )

When energy saving function is

activated, all symbols on the display

other than energy saving symbol will turn

off. When the Energy Saving function is

activated, if any button is pressed or the

door is opened, energy saving function

will be canceled and the symbols on

display will return to normal.

Energy saving function is activated

during delivery from factory and cannot

be canceled.

*Optional: The figures in this user guide are intended as drafts and may not

perfectly match your product. If your product does not comprise the relevant parts, the

information pertains to other models.

12 EN

3.Quick fridge function

Press this button to activate or deactivate

the quick cool function ( )

Use quick cooling function when you

want to quickly cool the food placed

in the fridge compartment. If you want

to cool large amounts of fresh food,

activate this function before putting the

food into the product.

If you do not cancel it, quick cooling

will cancel itself automatically after 1

hours or when the fridge compartment

reaches to the required temperature.

This function is not recalled when

power restores after a power failure.

4. Fridge compartment temperature

setting button

Press this button to set the temperature

of the fridge compartment to 8, 7,6,

5,4,3, 2,1, 8... respectively. Press this

button to set the fridge compartment

temperature to the desired value. ( )

5.Vacation Function

In order to activate vacation function,

press the this button ( ) for 3 seconds,

and the vacation mode indicator ( ) will

be activated.

When the vacation function is activated,

“- -” is displayed on the fridge

compartment temperature indicator and

no active cooling is performed on the

fridge compartment. It is not suitable to

keep the food in the fridge compartment

when this function is activated. Other

compartments shall be continued to be

cooled as per their set temperature.

To cancel this function press Vacation

function button again.

6. Alarm off warning:

In case of power failure/high temperature

alarm, after checking the food located in

the freezer compartment press the alarm

off button ( ) to clear the warning.

7. Key lock

Press key lock button ( 3’’)

simultaneously for 3 seconds. Key lock

symbol ( ) will light up and key lock

mode will be activated. Buttons will not

function if the Key lock mode is active.

Press key lock button simultaneously for

3 seconds again. Key lock symbol will

turn off and the key lock mode will be

exited.

Press the key lock button if you want to

prevent changing of the temperature

setting of the refrigerator ( 3’’).

8. Eco fuzzy

Press and hold eco fuzzy button one

times to activate eco fuzzy function.

Refrigerator will start operating in the

most economic mode at least 6 hours

later and the economic usage indicator

will turn on when the function is active

( ). Press and hold eco fuzzy function

button for 3 seconds to deactivate eco

fuzzy function.

This indicator is illuminated after 6 hours

when eco fuzzy is activated.

9. Freezer compartment temperature

setting button

Press this button to set the temperature

of the freezer compartment to -18,-19,-

20,-21, -22, -23,-24, -18... respectively.

Press this button to set the freezer

compartment temperature to the desired

value.( )

10. Icematic off indicator (only on

products with icematic machine)

Indicates whether the icematic is on or

off. (

0

/

0

3’’) If On, then the icematic is not

operating. To operate the icematic again

press and hold the On-Off button for 3

seconds.

Water flow from water tank will stop

when this function is selected. However,

ice made previously can be taken from

the icematic.

13 EN

11. Quick freeze function button/

icematic on-off button

Press this button to activate or deactivate

the quick freezing function. When you

activate the function, the freezer

compartment will be cooled to a

temperature lower than the set value. ( )

To turn on and off the icematic press

and hold it for 3 seconds (only on products

with icematic machine).

Use the quick freeze function when you

want to quickly freeze the food placed in

fridge compartment. If you want to freeze

large amounts of fresh food, activate this

function before putting the food into the

product.

If you do not cancel it, Quick Freeze will

cancel itself automatically after 25 hours or

when the fridge compartment reaches to

the required temperature.

This function is not recalled when

power restores after a power failure.

Dual cooling system:

Your refrigerator is equipped with two

separate cooling systems to cool the fresh

food compartment and freezer

compartment. Thus, air in the fresh food

compartment and freezer compartment do

not get mixed.

Thanks to these two separate cooling

systems, cooling speed is much higher

than other refrigerators. Odors in the

compartments do not get mixed. Also

additional power saving is provided

since the defrosting is performed

individually.

Freezing fresh food

 Wrap or cover the food before

placing them in the refrigerator.

 Hot food must cool down to the room

temperature before putting them in the

refrigerator.

 The foodstuff that you want to freeze

must be fresh and in good quality.

 Foodstuff must be divided into portions

according to the family’s daily or meal

based consumption needs.

 Foodstuff must be packaged in an

airtight manner to prevent them from

drying even if they are going to be kept

for a short time.

 Materials to be used for packagings

must be resistant to cold and humidity

and they must be airtight. The packaging

material of the food must be at a

sufficient thickness and durability.

Otherwise the food hardened due to

freezing may puncture the packaging. It

is important for the packaging to be

closed securely for safe storage of the

food.

 Frozen food must be used immediately

after they are thawed and they should

never be re-frozen.

 Placing warm food into the freezer

compartment causes the cooling system

to operate continuously until the food is

frozen solid.

 Please observe the following

instructions to obtain the best results.

1. Do not freeze too large quantities of

food at one time. The quality of the food

is best preserved when it is frozen right

through to the core as quickly as

possible.

2. Take special care not to mix already

frozen food and fresh food.

3. Make sure raw foods are not in

contact with cooked foods in the fridge.

4. Maximum frozen food storage volume

is achieved without using the drawers

provided in the freezer compartment.

Energy consumption of your appliance is

declared while the freezer compartment

is fully loaded on shelves without the use

of the drawers.

5. It is recommended that you place

foodstuffs on top shelf of freezer for initial

freezing.

Freezer

Compartment

Setting

Fridge

Compartment

Setting

Explanations

-18°C

4°C

This is the normal recommended setting.

-20, -22 or -24°C

4°C

These settings are recommended when

the ambient temperature exceeds 30°C.

Quick Freeze

4°C

Use when you wish to freeze your food in

a short time. If is recommended to be

used to maintain the quality of meat and

fish products.

-18°C or colder

2°C

If you think that your fridge compartment

is not cold enough because of the hot

conditions or frequent opening and

closing of the door.

-18°C or colder

Quick Fridge

You can use it when your fridge

compartment is overloaded or if you wish

to cool down your food rapidly. It is

recommended that you activate quick

fridge function 4-8 hours before placing

the food.

Freezer

compartment

shelves

Various frozen food

such as meat, fish, ice

cream, vegetables and

etc.

Egg holder

Egg

Fridge

compartment

shelves

Food in pans, covered

plates and closed

containers

Fridge

compartment

door shelves

Small and packaged

food or drinks (such as

milk, fruit juice and

beer)

Crisper

Vegetables and fruits

Fresh zone

compartment

Delicatessen products

(cheese, butter, salami

and etc.)

Placing the food

Recommendations for

preservation of frozen food

 Pre-packed commercially frozen food

should be stored in accordance with the

frozen food manufacturer's instructions in

a frozen food storage compartment.

 To ensure that the high quality

supplied by the frozen food manufacturer

and the food retailer is maintained,

following points should be noted:

1. Put packages in the freezer as

quickly as possible after purchase.

2. Ensure that contents of the package

are labeled and dated.

3. Do not exceed "Use By", "Best

Before" dates on the packaging.

Defrosting

The freezer compartment defrosts

automatically.

14 EN

15 EN

Recommendations for the

fresh food compartment

*optional

 Do not allow the food to touch the

temperature sensor in fresh food

compartment. To allow the fresh food

compartment keep its ideal storage

temperature, sensor must not be

hindered by food.

 Do not place hot foods in the product.

Deep-freeze information

Food must be frozen as rapidly as

possible when they are put in the freezer

in order to keep them in good quality.

The TSE norm requires (according to

certain measurement conditions) the

refrigerator to freeze at least 4.5 kg of

foodstuff at 32°C ambient temperature

to -18°C or lower within 24 hours for

every 100-liters of freezer volume.

It is possible to preserve the food for a

long time only at -18°C or lower

temperatures.

You can keep the freshness of food

for many months (at -18°C or lower

temperatures in the deep freeze).

WARNING!

 Foodstuff must be divided into portions

according to the family’s daily or meal

based consumption needs.

 Foodstuff must be packaged in an

airtight manner to prevent them from

drying even if they are going to be kept

for a short time.

Materials necessary for packaging:

 Cold resistant adhesive tape

 Self-adhesive label

 Rubber rings

 Pen

Materials to be used for packaging

the foodstuff must be tear-proof and

resistant to cold, humidity, dour, oils

and acids.

Foodstuff to be frozen should not be

allowed to come in contact with the

previously frozen items to prevent their

partial thawing. Thawed out food must

be consumed and must not be frozen

again.

16 EN

Maintenance and cleaning

6

Never use cleaning agents or water

that contain chlorine to clean the

outer surfaces and chromium coated

parts of the product. Chlorine causes

corrosion on such metal surfaces.

Protection of plastic

surfaces

Do not put the liquid oils or oil-cooked

meals in your refrigerator in unsealed

containers as they damage the

plastic surfaces of your refrigerator.

In case of spilling or smearing oil on

the plastic surfaces, clean and rinse

the relevant part of the surface at

once with warm water.

Never use gasoline, benzene or

similar substances for cleaning

purposes.

We recommend that you unplug the

ppliance before cleaning.

Never use any sharp abrasive

instrument, soap, household cleaner,

detergent and wax polish for

cleaning.

Use lukewarm water to clean the

cabinet of your refrigerator and wipe

it dry.

Use a damp cloth wrung out in a

solution of one teaspoon of

bicarbonate of soda to one pint of

water to clean the interior and wipe it

dry.

Make sure that no water enters the

lamp housing and other electrical

items.

If your refrigerator is not going to be

used for a long period of time, unplug

the power cable, remove all food,

clean it and leave the door ajar.

Check door seals regularly to ensure

they are clean and free from food

particles.

To remove door racks, remove all the

contents and then simply push the

door rack upwards from the base.

17 EN

Troubleshooting

7

The refrigerator does not operate.

• The plug is not inserted into the socket correctly. >>>Insert the plug into the

socket securely.

• The fuse of the socket which your refrigerator is connected to or the main fuse

have blown out. >>>Check the fuse.

Condensation on the side wall of the fridge compartment (MULTIZONE, COOL

CONTROL and FLEXI ZONE).

• Ambient is very cold. >>>Do not install the refrigerator in places where the

temperature falls below 10 °C.

• Door has been opened frequently. >>>Do not open and close the door of

refrigerator frequently.

• Ambient is very humid. >>>Do not install your refrigerator into highly humid

places.

• Food containing liquid is stored in open containers. >>>Do not store food with

liquid content in open containers.

• Door of the refrigerator is left ajar. >>>Close the door of the refrigerator.

• Thermostat is set to a very cold level. >>>Set the thermostat to a suitable level.

Compressor is not running

• Protective thermic of the compressor will blow out during sudden power

failures or plug-out plug-ins as the refrigerant pressure in the cooling system

of the refrigerator has not been balanced yet. The refrigerator will start running

approximately after 6 minutes. Please call the service if the refrigerator does not

startup at the end of this period.

• The fridge is in defrost cycle. >>>This is normal for a full-automatically defrosting

refrigerator. Defrosting cycle occurs periodically.

• The refrigerator is not plugged into the socket. >>>Make sure that the plug is fit

into the socket.

• Temperature settings are not made correctly. >>>Select the suitable temperature

value.

• There is a power outage. >>>Refrigerator returns to normal operation when the

power restores.

The operation noise increases when the refrigerator is running.

• The operating performance of the refrigerator may change due to the changes in

the ambient temperature. It is normal and not a fault.

Please review this list before calling the service. It will save your time and money. This

list includes frequent complaints that are not arising from defective workmanship or

material usage. Some of the features described here may not exist in your product.

18 EN

The refrigerator is running frequently or for a long time.

• New product may be wider than the previous one. Larger refrigerators operate

for a longer period of time.

• The room temperature may be high. >>>It is normal that the product operates

for longer periods in hot ambient.

• The refrigerator might be plugged in recently or might be loaded with food.

>>>When the refrigerator is plugged in or loaded with food recently, it will take

longer for it to attain the set temperature. This is normal.

• Large amounts of hot food might be put in the refrigerator recently. >>>Do not

put hot food into the refrigerator.

• Doors might be opened frequently or left ajar for a long time. >>>The warm air

that has entered into the refrigerator causes the refrigerator to run for longer

periods. Do not open the doors frequently.

• Freezer or fridge compartment door might be left ajar. >>>Check if the doors are

closed completely.

• The refrigerator is adjusted to a very low temperature. >>>Adjust the refrigerator

temperature to a warmer degree and wait until the temperature is achieved.

• Door seal of the fridge or freezer may be soiled, worn out, broken or not

properly seated. >>>Clean or replace the seal. Damaged/broken seal causes

the refrigerator to run for a longer period of time in order to maintain the current

temperature.

Freezer temperature is very low while the fridge temperature is sufficient.

• The freezer temperature is adjusted to a very low value. >>>Adjust the freezer

temperature to a warmer degree and check.

Fridge temperature is very low while the freezer temperature is sufficient.

• The fridge temperature is adjusted to a very low value. >>>Adjust the fridge

temperature to a warmer degree and check.

Food kept in the fridge compartment drawers is frozen.

• The fridge temperature is adjusted to a very high value. >>>Adjust the fridge

temperature to a lower value and check.

Temperature in the fridge or freezer is very high.

• The fridge temperature is adjusted to a very high value. >>>Fridge compartment

temperature setting has an effect on the temperature of the freezer. Change the

temperatures of the fridge or freezer and wait until the relevant compartments

attain a sufficient temperature.

• Doors are opened frequently or left ajar for a long time. >>>Do not open the

doors frequently.

• Door is ajar. >>>Close the door completely.

• The refrigerator is plugged in or loaded with food recently. >>>This is normal.

When the refrigerator is plugged in or loaded with food recently, it will take longer

for it to attain the set temperature.

• Large amounts of hot food might be put in the refrigerator recently. >>>Do not

put hot food into the refrigerator.

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Beko CNA365E20P Instructions of use

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