Problem Possible cause Solution
The mini turbo brush does
not function properly.
The roller brush is blocked. Remove hairs from the brush with a pair
of scissors (see user manual).
The roller brush is blocked by
fabric or surfaces during
cleaning.
Keep the mini turbo brush aligned with
the surface and do not push the turbo
brush into soft surfaces.
The mini turbo brush is not
fully closed.
Make sure that the top and bottom
parts of the mini turbo brush are
properly connected and that there is no
gap between the two parts. Check if the
locking ring is in closed position (see
user manual).
When I use my vacuum
cleaner I sometimes feel
static electricity shocks.
Your vacuum cleaner builds
up static electricity. The lower
the air humidity, the more
static electricity the
appliance builds up.
Discharge the appliance by frequently
holding the tube against other metal
objects in the room (for example the
legs of a table or chair, etc.). You can
also raise the air humidity level in the
room.
You vacuumed up fine sand,
lime or a similar substance.
This also causes static
electricity.
Empty the dust container and clean the
filter (Fig. 10) according to the
instructions in the user manual.
Using the water tank
Problem Possible cause Solution
The water flow from the
water tank is reduced.
The wetting strip is blocked
by dirt.
Remove the wetting strip and clean it.
The microfiber mopping pad
is not placed correctly and
blocks the wetting strip as a
result. This prevents water
from flowing out of the
wetting strip.
Make sure that you place the mopping
pad correctly. Check the user manual for
proper placement.
The water tank is empty or
nearly empty.
Refill the water tank.
You are using a microfiber
mopping pad that is not
supplied by Philips.
Only use an original Philips microfiber
mopping pad. You can buy these
mopping pads in the online Philips shop
at www.shop.philips.com/service or at
your Philips dealer.
Too much water flows out
of the water tank at a too
high speed.
If too much water flows out
of the water tank at a too
high speed, the cap of the
tank is probably not closed
properly.
Check the cap and make sure it is fully
and properly closed.
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English