EN-21
from step 1
Care and Cleaning
What? How? Important!
Everyday soiling on
glass (fingerprints,
marks, stains left by
food or non-sugary
spillovers on the
glass)
1. Switch the power to the
cooktop off.
2. Apply a cooktop cleaner
while the glass is still warm
(but not hot!)
3. Rinse and wipe dry with a
clean cloth or paper towel.
4. Switch the power to the
cooktop back on.
•When the power to the cooktop is
switched off, there will be no ‘hot
surface’ indication but the cooking
zone may still be hot! Take extreme
care.
•Heavy-duty scourers, some nylon
scourers and harsh/abrasive
cleaning agents may scratch the
glass. Always read the label to
check if your cleaner or scourer is
suitable.
•Never leave cleaning residue on the
cooktop: the glass may become
stained.
Boilovers, melts,
and
hot sugary spills on
the glass
Remove these immediately
with a fish slice, palette knife or
razor blade scraper suitable for
Induction glass cooktops, but
beware of hot cooking zone
surfaces:
1. Switch the power to the
cooktop off at the wall.
2. Hold the blade or utensil at a
30° angle and scrape the
soiling or spill to a cool area
of the cooktop.
3. Clean the soiling or spill up
with a dish cloth or paper
towel.
4. Follow steps 2 to 4 for
‘Everyday soiling on glass’
above.
•Remove stains left by melts and
sugary food or spillovers as soon
as possible. If left to cool on the
glass, they may be difficult to
remove or even permanently
damage the glass surface.
•Cut hazard: when the safety cover
is retracted, the blade in a scraper
is razor-sharp. Use with extreme
care and always store safely and
out of reach of children.
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill
3. Wipe the touch control area
with a clean damp sponge or
cloth.
4. Wipe the area completely
dry
with a paper towel.
5. Switch the power to the
cooktop back on.
•The cooktop may beep and turn
itself off, and the touch controls
may not function while there is
liquid on them. Make sure you wipe
the touch control area dry before
turning the cooktop back on.
EN-22
Hints and Tips
Problem Possible causes What to do
The induction hob
cannot be turned on.
No power.
Make sure the induction hob is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area. If
you’ve checked everything and the
problem persists, call a qualified
technician.
The touch controls are
unresponsive.
The controls are locked.
Unlock the controls. See section
‘Using your induction cooktop’ for
instructions.
The touch controls are
difficult to operate.
There may be a slight film of
water over the controls or you
may be using the tip of your
finger when touching the
controls.
Make sure the touch control area is
dry and use the ball of your finger
when touching the controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and cleaning’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
The induction hob
makes a low humming
noise when used on
a high heat setting.
This is caused by the technology
of induction cooking.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming from
the induction hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
induction hob off.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while the
fan is running.
Pans do not become
hot and appears in the
display.
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot detect
the pan because it is too small
for the cooking zone or not
properly centred on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the
right cookware’.
Centre the pan and make sure that its
base matches the size of the cooking
zone.